Gabon: compensation following a power outage can be claimed

Gabon: compensation following a power outage can be claimed

ByThe Mwebantu Team

Did you know that customers of the Société d'Energie et d'Eau du Gabon (SEEG) can request compensation in the event of a power outage resulting in material damage? Find out the steps to follow to claim compensation.

SEEG offers affected customers the possibility of claiming compensation in the event of a power outage causing damage to their electrical appliances. To begin the claims process, the customer must follow several simple steps.

The first step consists of writing a letter addressed to the Legal Department of the SEEG, in which he relates the facts in a precise and detailed manner. It is important to include all relevant information regarding the power outage and damage incurred.

Then, you will need to attach photos of the damaged devices to the letter. Images can help document the damage and strengthen the claim for compensation.

And finally, provide purchase invoices for the damaged devices as attachments. These documents are essential for establishing the value of lost or damaged property.

Once SEEG receives the compensation request with all the required information, the data is submitted to the company's insurer for expertise. The insurer will assess the damage and determine the amount of compensation to be paid to the affected customer.

The Mwebantu Team
The Mwebantu Team

Led by Nia, the insightful editor-in-chief, Kwame, our technology expert, and Amara, the bold field reporter, the Mwebantu team weaves the vibrant narrative of Africa every day, forging a narrative bridge between the continent and the world. Their shared passion illuminates the mission of Mwebantu News, making African voices resonate on the global stage.